Effective Date: July 2026
At Alpha Peptide, we believe trust extends beyond our research materials—it also includes how we collect, use, and protect your personal information.
This Privacy Policy explains what information we collect, why we collect it, and how we safeguard it when you visit our website or place an order.
By using the Alpha Peptide website, you agree to the practices outlined below.
Depending on how you interact with our website, we may collect:
Name
Email address
Shipping address
Billing address
Phone number (if provided)
Products ordered
Order history
Payment status
Shipping details
IP address
Browser type
Device information
Pages visited
Website usage analytics
We use your information to:
Process and fulfill your orders
Provide customer support
Respond to inquiries
Improve our website and services
Prevent fraud and unauthorized activity
Communicate important order updates
Comply with applicable legal obligations
We only collect the information necessary to provide these services.
Alpha Peptide does not store your credit card information.
Credit card transactions are securely processed through trusted third-party payment providers using industry-standard encryption.
Payment providers maintain their own privacy and security policies.
Your shipping information is used solely to fulfill and deliver your order.
We only share the information necessary with our shipping partners to complete delivery.
Our website may use cookies and similar technologies to:
Improve website performance
Remember user preferences
Analyze website traffic
Enhance your browsing experience
You may disable cookies through your browser settings, although some website features may not function as intended.
If you choose to subscribe to updates, we may occasionally send:
New product announcements
Research updates
Educational content
Company news
You may unsubscribe from marketing emails at any time using the unsubscribe link included in every email.
We take reasonable administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, disclosure, alteration, or misuse.
While no online system can guarantee absolute security, we continually work to maintain appropriate security practices.
Our website may use trusted third-party services to help operate our business, including:
Payment processing
Shipping providers
Website analytics
Email communications
These providers only receive the information necessary to perform their respective services and are responsible for protecting that information in accordance with their own privacy policies.
You may request to:
Access the personal information we hold about you
Correct inaccurate information
Update your account details
Request deletion of personal information where permitted by law
Withdraw consent for marketing communications
To make a request, please contact us using the information below.
We retain personal information only for as long as necessary to:
Fulfill orders
Maintain business records
Meet legal and accounting requirements
Resolve customer support matters
When information is no longer required, it is securely deleted or anonymized where appropriate.
Alpha Peptide is not intended for individuals under the age of majority in their province or territory. We do not knowingly collect personal information from children.
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations.
The most current version will always be available on this page, along with the effective date.
If you have questions about this Privacy Policy or how your personal information is handled, please contact us.
Email: support@alphapeptide.ca
Business Hours:
Monday – Friday
9:00 AM – 6:00 PM EST
Response Time: Within 24 hours
Your privacy is just as important as the trust you place in our research materials. We are committed to handling your information responsibly, securely, and transparently—because lasting relationships are built on confidence, honesty, and respect.
